1. AppSumo Purchases
InfiniteMix is available through AppSumo with a 60-day money-back guarantee.
- Refund requests must be made within 60 days of your original purchase date
- All refunds are processed through AppSumo, not directly through InfiniteMix
- To request a refund, log in to your AppSumo account and follow their refund process
- Refunds typically process within 5-10 business days
2. How to Request a Refund
Step-by-Step Process:
- 1Log in to your AppSumo account at appsumo.com
- 2Go to "My Products" and find your InfiniteMix purchase
- 3Click the "Request Refund" button
- 4Fill out the brief refund request form (optional feedback)
- 5Submit your request and wait for confirmation
3. Refund Eligibility
You are eligible for a full refund if:
- You purchased within the last 60 days
- You purchased through AppSumo
- You have not previously requested a refund for this product
No questions asked! Common reasons for refunds include:
- The product doesn't meet your expectations
- You found a better alternative
- Technical issues that couldn't be resolved
- The features don't match your needs
- Simply changed your mind
4. After Your Refund
Once your refund is approved:
- Your InfiniteMix account will be deactivated
- You will lose access to the Service immediately
- Your files and projects will be permanently deleted after 7 days
- Refunds are processed to your original payment method
- It may take 5-10 business days for the refund to appear in your account
5. Non-Refundable Situations
Refunds may not be available in these cases:
- More than 60 days have passed since purchase
- You violated our Terms of Service (account banned)
- Fraudulent purchase or chargeback initiated
- Purchase was not made through AppSumo
6. Try Before You Refund
Before requesting a refund, we encourage you to:
Many issues can be resolved quickly with help from our support team. We genuinely want you to succeed with InfiniteMix!
7. Alternative: Account Pause
Not ready to commit but don't want to refund? Contact us about temporarily pausing your account. You can come back anytime within your license period without losing access.
8. Questions About Refunds
If you have questions about the refund process:
- AppSumo Refunds: Contact AppSumo support directly
- Product Questions: Contact our support team
- Technical Issues: We may be able to help resolve the problem
9. Our Commitment
We believe in our product and want you to be completely satisfied. The 60-day money-back guarantee gives you plenty of time to thoroughly test InfiniteMix and decide if it's right for you. No risk, no hassle, no questions asked.