Terms of Service

Last updated: January 2025

1. Acceptance of Terms

By accessing or using InfiniteMix ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. By activating your AppSumo license key, you confirm that you have read, understood, and agree to be bound by these Terms, including our Refund Policy.

2. Description of Service

InfiniteMix is an AI-powered music mixing platform that provides two distinct service types:

Manual Mixing (Unlimited, Lifetime)

Upload your own MP3/WAV/M4A files, create professional mixes with crossfades, harmonic sequencing, and video export. No consumption limits.

AI Generation (Credit-Based)

Generate unique, royalty-free music using AI. Credits are allocated based on your AppSumo plan tier and consume third-party API resources (Kie.ai, Replicate) when used.

3. AppSumo License Tiers & Credits

InfiniteMix is available through AppSumo with three lifetime license tiers:

Plan 1 — Creator ($29)

  • • AI-generated mixes: ~10–20 mixes (length dependent)
  • • Unlimited manual mixing
  • • All core features included

Plan 2 — Pro ($69)

  • • AI-generated mixes: ~30–50 mixes (length dependent)
  • • Unlimited manual mixing
  • • Priority rendering + advanced features

Plan 3 — Studio ($119)

  • • AI-generated mixes: ~60–90 mixes (length dependent)
  • • Unlimited manual mixing
  • • Batch generation + all pro features

Note: AI generation credits never expire and are allocated once upon license activation. Each AI mix generation consumes credits based on mix length and number of tracks. Manual mixing has no credit consumption.

4. Refund Policy (60-Day Money-Back Guarantee)

InfiniteMix offers a fair and transparent refund policy that accounts for the different resource costs of our two service types. This policy complies with AppSumo's 60-day guarantee while protecting against abuse and covering actual API costs incurred.

✅ FULL REFUND (100%)

Available within 60 days of purchase

Eligibility:

  • • You have only used manual mixing features (uploading your own songs)
  • • AI generation credits remain 100% unused
  • • No AI music generation, AI thumbnails, or AI descriptions created

Why? Manual mixing has no incremental cost to us. You're simply testing software you paid for, and we're happy to refund if it's not the right fit.

💰 PARTIAL REFUND

Available within 60 days with usage deduction

Eligibility:

  • • You've used less than 30% of AI credits
  • • Creator (Plan 1): Less than 6 AI mixes used
  • • Pro (Plan 2): Less than 15 AI mixes used
  • • Studio (Plan 3): Less than 27 AI mixes used

Refund Calculation:

Refund Amount = Original Price - (AI Credits Used × $2.50)

Examples:

• Creator ($29) - 2 AI mixes used = $29 - $5 = $24 refund

• Pro ($69) - 5 AI mixes used = $69 - $12.50 = $56.50 refund

• Studio ($119) - 10 AI mixes used = $119 - $25 = $94 refund

Why? Each AI generation incurs real API costs (Kie.ai, Replicate, compute resources). We deduct only actual costs incurred, not profit margins.

❌ NO REFUND

Not eligible for refund

Applies when:

  • • You've consumed more than 30% of AI credits (heavy usage)
  • • More than 60 days have passed since purchase
  • • Account flagged for fraudulent activity or abuse

Why? At 30%+ usage, you've received significant value from the platform and consumed substantial API resources. This prevents abuse while remaining fair to genuine users.

💡 Pro Tip: Try Risk-Free!

Start with manual mixing (100% refundable, unlimited, lifetime access) to test all features risk-free. Only use AI credits when you're confident the platform meets your needs. This ensures you can fully evaluate InfiniteMix before consuming any non-refundable resources.

Refund Request Process:

  1. Email: refunds@infinitemix.com
  2. Include: Your AppSumo order number and account email
  3. Response time: 24-48 hours
  4. Refund processed through AppSumo within 5-7 business days

🛡️ Fraud Protection

We reserve the right to deny refunds for: multiple refund requests across accounts, downloading all generated content then immediately requesting refund, suspicious usage patterns indicating abuse, or violation of these Terms. This protects legitimate users and our business sustainability.

5. License Activation & Account Limits

Each AppSumo license key may be activated on:

  • One user account (single email address)
  • Up to 3 devices (browsers/computers) per account
  • Account sharing is prohibited and may result in termination
  • License keys cannot be transferred after activation
  • Device resets available upon request for legitimate reasons (e.g., new computer)

We use device fingerprinting to prevent license abuse while allowing reasonable multi-device usage.

6. User Accounts & Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials and license key
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information is accurate and current
  • Not sharing your license key with others
  • Using the Service in compliance with all applicable laws

7. Acceptable Use Policy

You agree NOT to:

  • Upload content you don't have rights to use
  • Violate any copyright, trademark, or intellectual property laws
  • Use the Service for illegal purposes or to promote illegal activities
  • Attempt to reverse engineer, decompile, or hack the Service
  • Share your account credentials or license key with others
  • Abuse, harass, or harm other users
  • Spam, distribute malware, or engage in fraudulent activity
  • Circumvent usage limits or credit systems
  • Use automated tools to abuse the Service
  • Resell or redistribute AI-generated content as a standalone product

8. Content Ownership & Licensing

8.1 Your Uploaded Content

You retain all ownership rights to audio files you upload and mixes you create using manual mixing. You are solely responsible for ensuring you have the necessary rights, licenses, and permissions to use any content you upload to the Service.

8.2 AI-Generated Content

AI-generated music, thumbnails, and descriptions created through InfiniteMix are licensed to you under the following terms:

  • Commercial Usage Rights: You may use AI-generated content for commercial purposes, including monetized YouTube videos, client projects, and paid content
  • Royalty-Free: No ongoing royalty payments required
  • Attribution: Not required but appreciated
  • Restrictions: You may NOT resell AI-generated music as standalone tracks or claim exclusive ownership of AI-generated content

8.3 License to InfiniteMix

By uploading content, you grant InfiniteMix a limited, worldwide, non-exclusive, royalty-free license to store, process, and display your content solely for the purpose of providing the Service. We do not claim ownership of your content and will not use it for any other purpose.

9. Third-Party Services & API Usage

InfiniteMix uses third-party services for AI generation, including but not limited to:

  • Kie.ai: AI music generation
  • Replicate: AI image/thumbnail generation
  • Cloud infrastructure providers: Hosting and storage

Your use of these services through InfiniteMix is subject to our Terms. We are not responsible for third-party service interruptions, but will make reasonable efforts to provide alternative solutions.

10. Prohibited Content

You may not upload, generate, or distribute content that:

  • Infringes on intellectual property rights
  • Contains hate speech, harassment, or discrimination
  • Is sexually explicit or pornographic
  • Promotes violence, terrorism, or illegal activities
  • Contains malware, viruses, or malicious code
  • Violates privacy rights or laws
  • Is defamatory or fraudulent

We reserve the right to remove prohibited content and terminate accounts that violate this policy.

11. Data Storage & Deletion

Temporary Storage: Uploaded audio files are stored temporarily for processing and are automatically deleted after 24 hours. Generated mixes are available for download for 30 days.

Account Data: Your account information, license details, and credit usage logs are retained for the lifetime of your account and for legal/tax purposes after termination.

Data Deletion: You may request account deletion at any time. Upon deletion, all your data will be permanently removed within 30 days, except as required by law or for fraud prevention.

12. Service Availability & Modifications

We strive to provide 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to:

  • Modify, suspend, or discontinue any aspect of the Service with reasonable notice
  • Perform scheduled maintenance (announced in advance when possible)
  • Update features and pricing for new users (existing lifetime licenses unaffected)
  • Change third-party API providers if necessary

Lifetime license holders retain access to core features even if the Service is modified.

13. Termination

We may terminate or suspend your account immediately, without prior notice or refund, for conduct that:

  • Violates these Terms or our Acceptable Use Policy
  • Is harmful to other users, us, or third parties
  • Involves fraudulent activity or abuse of the Service
  • Results from an AppSumo refund request (account disabled upon refund)

Upon termination, your right to use the Service will immediately cease. You may not create a new account if your previous account was terminated for violations.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, INFINITEMIX AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • ANY LOSS OF PROFITS, REVENUES, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS
  • INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE
  • BUGS, VIRUSES, OR OTHER HARMFUL CODE TRANSMITTED THROUGH THE SERVICE BY THIRD PARTIES
  • ERRORS OR INACCURACIES IN CONTENT OR LOSS/DAMAGE FROM USE OF CONTENT POSTED OR TRANSMITTED

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR LICENSE OR $100, WHICHEVER IS GREATER.

15. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE OPERATION
  • ACCURACY OR RELIABILITY OF RESULTS

16. Indemnification

You agree to indemnify, defend, and hold harmless InfiniteMix, its affiliates, officers, directors, employees, agents, and licensors from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any intellectual property or other rights of any third party.

17. Dispute Resolution & Arbitration

Any disputes arising from these Terms or the Service shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property disputes.

Arbitration Rules: American Arbitration Association (AAA) rules

Location: Arbitration conducted in Delaware, United States

Class Action Waiver: You agree to resolve disputes individually, not as part of a class action or consolidated proceeding.

18. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through prominent notice in the Service at least 30 days before changes take effect. Continued use of the Service after changes constitutes acceptance of the new Terms. If you don't agree to changes, you may terminate your account.

19. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any legal action or proceeding related to your access to or use of the Service shall be instituted only in state or federal courts located in Delaware.

20. Severability & Waiver

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force and effect.

No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right under these Terms shall not constitute a waiver of that right.

21. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on the Service, constitute the entire agreement between you and InfiniteMix concerning the Service and supersede all prior agreements and understandings.

22. Contact Information

If you have questions about these Terms, please contact us at:

Legal Inquiries: legal@infinitemix.com

Refund Requests: refunds@infinitemix.com

General Support: Contact Support

AppSumo Questions: Contact AppSumo support directly

© 2025 InfiniteMix. All rights reserved.

By using InfiniteMix, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.